Privacy Policy
https://wickedwoodgames.comcom
About our privacy policy
This privacy policy applies to the use of the website and the services provided by
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Online store software:
Shopify
Our webshop is developed with Shopify software.Personal data that you make available to us for the benefit of our services will be shared with this party.Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose.Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures.These security measures consist of the application of SSL encryption and a strong password policy.Shopify is a certified credit card data processor.Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored.Shopify reserves the right to share collected data within its own group in order to further improve the service.Shopify takes into account the applicable statutory retention periods for (personal) data.The EU/US Privacy Shield applies, your data may be processed in the United States.
Web hosting:
BlueHost
We purchase web hosting and e-mail services from BlueHost.BlueHost processes personal data on our behalf and does not use your data for its own purposes.However, this party can collect metadata about the use of the services.This is not personal data.BlueHost has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data.BlueHost is obliged to observe secrecy on the basis of the agreement.
Email and mailing lists:
BlueHost
We use the services of BlueHost for our regular business e-mail traffic.This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible.BlueHost has no access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors:
Mollie
We use the Mollie platform to handle (part of) the payments in our webshop.Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number.Mollie has taken appropriate technical and organizational measures to protect your personal data.Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context.All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties.Mollie does not store your data longer than permitted by law.
Klarna
We use the Klarna platform to handle (part of) the payments in our webshop.Klarna processes your name, address and residence details and your payment details such as your bank account or credit card number.Klarna has taken appropriate technical and organizational measures to protect your personal data.Klarna reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context.In the event of an application for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies.All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties.Klarna does not store your data longer than permitted by law.
PayPal, Google Pay, Shop Pay, PayPal, Ideal, BanContact, Sofort Banking, Przelewy24 and Mollie
We make use of (part of) the payments in our webshop. the platforms of PayPal, Google Pay, Shop Pay, PayPal, Ideal, BanContact, Sofort Banking, Przelewy24 and Mollie.PayPal, Google Pay, Shop Pay, PayPal, Ideal, BanContact, Sofort Banking, Przelewy24 and Mollie process your name, address and residence details and your payment details such as your bank account or credit card number.PayPal, Google Pay, Shop Pay, PayPal, Ideal, BanContact, Sofort Banking, Przelewy24 and Mollie have taken appropriate technical and organizational measures to protect your personal data.PayPal, Google Pay, Shop Pay, PayPal, Ideal, BanContact, Sofort Banking, Przelewy24 and Mollie reserve the right to use your data to further improve the service and to share (anonymised) data with third parties in this context.PayPal, Google Pay, Shop Pay, PayPal, Ideal, BanContact, Sofort Banking, Przelewy24 and Mollie share personal data and information regarding your financial position with credit rating agencies in the event of an application for a deferred payment (credit facility).All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the relevant payment platforms and their services for which they engage third parties.PayPal, Google Pay, Shop Pay, PayPal, Ideal, BanContact, Sofort Banking, Przelewy24 and Mollie do not store your data longer than permitted by law.
Reviews:
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform.If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address.WebwinkelKeur shares this information with us so that we can link the review to your order.WebwinkelKeur also publishes your name on its own website.In some cases, WebwinkelKeur may contact you to provide an explanation of your review.In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur.They only use this information for the purpose of inviting you to leave a review.WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur.All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics:
PostNL
If you place an order with us, it is our job to have your package delivered to you.We use the services of PostNL to carry out deliveries.It is therefore necessary that we share your name, address and residence details with PostNL.PostNL uses this information only for the purpose of executing the agreement.In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
DHL
If you place an order with us, it is our job to have your package delivered to you.We use the services of DHL to carry out the deliveries.It is therefore necessary that we share your name, address and residence details with DHL.DHL only uses this information for the purpose of executing the agreement.In the event that DHL engages subcontractors, DHL will also make your data available to these parties.
DPD, DHL, PostNL
If you place an order with us, it is our job to have your package delivered to you.We use the services of DPD, DHL and PostNL to carry out the deliveries.It is therefore necessary that we share your name, address and residence details with DPD, DHL and PostNL.DPD, DHL and PostNL only use this information for the purpose of executing the agreement.In case
DPD, DHL and PostNL engage subcontractors, DPD, DHL and PostNL will also make your data available to these parties.
Billing and accounting:
Own Software
We use the services of Own Software to keep track of our administration and accounting.We share your name, address and residence details and details regarding your order.This data is used for the administration of sales invoices.Your personal data is sent and stored protected.Our Proprietary Software is bound to secrecy and will keep your data confidential
Treat.Our Proprietary Software does not use your personal data for purposes other than those described above.
External sales channels:
Sphere.com
We sell (part of) our articles via the Bol platform.comIf you place an order via this platform, Bol.com your order and personal data with us.We use this information to process your order.We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Marketplace.nl
We sell (part of) our articles via the Marktplaats platform.NLIf you place an order via this platform, Marktplaats will share.nl your order and personal data with us.We use this information to process your order.We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Definitely.nl
We sell (part of) our articles via the Beslist platform.NLIf you place an order via this platform, Beslist shares.nl your order and personal data with us.We use this information to process your order.We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Amazon, Etsy, Google shopping, Facebook Shopping and Ankerstore
We sell (part of) our articles via the Amazon, Etsy, Google shopping, Facebook Shopping and Ankerstore platforms.If you place an order through these platforms, Amazon, Etsy, Google shopping, Facebook Shopping and Ankerstore will share your order and personal data with us.We use this information to process your order.We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing:
General purpose of the processing
We use your data exclusively for the benefit of our services.This means that the purpose of the processing is always directly related to the assignment you provide.We do not use your data for (targeted) marketing.If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission.Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services.This data (for example your IP address, web browser and operating system) is not personal data.
Cooperating with tax and criminal investigations
In some cases,
In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are our client.This means that we keep your customer profile until you indicate that you no longer wish to use our services.If you indicate this to us, we will also regard this as a request to forget.Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.However, employees no longer have access to your client profile and documents that we have produced in response to your order.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us.We explain below which rights these are and how you can invoke these rights.In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address.In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself.We keep records of completed requests, in the event of a forget request we administer anonymized data.You will receive all statements and copies of data in the machine-readable data format that we use within our systems.You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to it.You can make a request to this effect to our contact person for privacy matters.You will then receive a response to your request within 30 days.If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.
Right to rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted.You can make a request to this effect to our contact person for privacy matters.You will then receive a response to your request within 30 days.If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it.You can make a request to this effect to our contact person for privacy matters.You will then receive a response to your request within 30 days.If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, be carried out by another party.You can make a request to this effect to our contact person for privacy matters.You will then receive a response to your request within 30 days.If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us.In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of
Cookies:
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.We use this service to keep track of and receive reports on how visitors use the website.This processor may be obliged to provide access to this data on the basis of applicable laws and regulations.We collect information about your surfing behavior and share this data with Google.Google can interpret this information in conjunction with other data sets and thus track your movements on the internet.Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.
Third party cookies
In the event that third party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time.However, you will always find the most recent version on this page.If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you by e-mail.
Contact details:
Schroeder van der Kolkstraat 3 3511HP Utrecht The Netherlands T (316) 135-3318 E info@wickedwoodgames.com
Contact person for privacy matters
Ton de Vries
